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Grand Oasis Cancun Hotel, Cancun

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From250US$ /night
Check-in
29Jan2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500

Grand Oasis Cancun is an all-inclusive resort located in the vibrant Zona Hotelera of Cancun, offering a unique blend of entertainment, relaxation, and luxurious amenities. This beachfront property features a distinctive grand pyramid structure, serving as the centerpiece of the hotel. With a range of culinary experiences and activities, the hotel caters to various vacation styles including family trips, romantic getaways, and spring break adventures.

Location

Located just 20 minutes from Cancun Airport, Grand Oasis Cancun is strategically placed to allow easy access to nearby attractions, including historical sites and natural wonders. The hotel's setting in Zona Hotelera provides guests with an array of international dining and relaxing sandy beaches. Transfers to and from the airport can be arranged for an additional fee, ensuring convenience for travelers.

Rooms

The accommodations at Grand Oasis Cancun include 613 rooms primarily located in the central pyramid, all designed for comfort and style. Options range from Standard rooms to Sunset View rooms, each featuring air conditioning, a flat-screen TV, and a minibar. Many rooms also provide private terraces with beautiful garden or ocean views. The hotel endeavors to offer a soothing atmosphere for rest after a day of activities.

Eat & Drink

Guests can choose from 8 restaurants, including Mexican and Mediterranean cuisine, an international buffet, and a sushi bar. The hotel emphasizes a unique gastronomic experience, offering dishes celebrated on TripAdvisor's Top 10 Restaurants in Cancun list. Each dining venue is tailored to present food in an attractive and exciting manner. A variety of bars complement the dining experience with a wide selection of beverages.

Leisure & Business

Grand Oasis Cancun boasts numerous leisure options, including a spa, an outdoor pool, and sports facilities such as tennis courts and a 9-hole golf course. The hotel also features a casino, making it a unique destination in the Cancun hotel zone. Guests can enjoy live entertainment shows, music festivals, and themed parties throughout their stay. A travel agency on-site can assist with arranging excursions and activities outside the resort.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Standard Room
Max:
4 persons
34 m² 
Bed options:
2 Double beds
Shower
Balcony
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Grand Standard Room
Max:
2 persons
34 m² 
Bed options:
2 Double beds
Shower
Balcony
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Grand King Room
Max:
3 persons
37 m² 
Bed options:
2 Double beds
Sea view
Shower
Balcony
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Cancun 7.3 mi
Airports
Cancun (CUN) 10.5 mi
Isla Mujeres (ISJ) 20.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Pool tables
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Body scrub
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500
Map view
street view
Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500
Nearby
Museums
Mayan Museum of Cancun
1900 ft
Restaurants
Restaurante Benazuza
300 ft
Km 16.5 Blvd Kukulcan
Black Hole
300 ft
Avenida Kukulkan Km. 19.5 The Pyramid at Grand Oasis
Pina Colada Restaurant
1900 ft
Boulevard Kukulcan Omni Hotels & Resort
Pancho & Willy's Cantina
1900 ft
KM 16 Kukulcan Blvd - at Captain's Cove
Xkat-Ik
2000 ft
Kukulcan Km 16. 2 Across from the Mayan Museum
Bacoli Tratoria
2500 ft
Boulevard Kukulcan Km 17
Terranostra
2200 ft
Boulevard Kukulcan Km 21

Reviews and Ratings

Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.3
Location
7.0
Service
5.1
Dining
5.9
Guest reviews
5.8/10
based on 9 reviews
3.5/5 based on 15766 reviews
6.3
6.3/10based on 3204 reviews
#90 of 273 hotels in Cancun based on Tripadvisor
Kenneth
United Kingdom, May  2024
5.0/10

My stay at the hotel had its ups and downs. The location was amazing with beautiful grounds, but the rooms didn't meet expectations due to maintenance issues. The service was lacking professionalism, and dining experiences were hit or miss. However, the facilities offered some enjoyable amenities.

Rooms
5.0
The rooms were unpleasant. There were maintenance issues like a leaking sink and a broken shower faucet.
Service
5.0
The service was subpar. Some staff members were friendly, but there were issues like broken ATMs and unprofessional behavior.
Location
7.0
The location was lovely with beautiful grounds, but being by a bus stop for better food was convenient.
Dining
5.0
The dining experience was mediocre. Limited food options and some inconsistencies were noticeable.
Facilities
6.0
The facilities offered mixed experiences but had a few enjoyable amenities.
Ron
United Kingdom, April  2024
5.0/10

The hotel needs improvement overall, with rooms that smell old and musty, and ceiling leaks during rainy periods late at night. On the positive side, you can enter the hotel with a daily pass, and there are various service options available. The location lacks adequate lighting and can feel intimidating at night, also offering restrictive Wi-Fi access. Dining options are hit or miss, with long wait times, but some positive aspects like a nice cheese bar. The facilities could use some attention to detail.

Rooms
5.0
The rooms clearly need work, smelling old and musty, with persistent leaks in the ceiling during rainy nights.
Service
6.0
The possibility to enter the hotel with a daily pass and the range of service options were positive aspects, although service quality could be better.
Location
5.0
The location lacks proper lighting and can be intimidating at night, and the Wi-Fi access is limited, offering one device per room only.
Dining
5.0
Dining experiences can be subpar, with long wait times and some lack of knowledge about specific menu items.
Facilities
5.0
Facilities need more attention to detail to provide a better overall experience.
Charles
United States of America, February  2024
6.0/10

My stay at the hotel had its ups and downs. The service was unprofessional at times, but they did have some good services available. The room was extremely small for the price paid, and there were issues with maintenance early in the morning. The dining options were hit or miss, with some delays in service, though the breakfast had a good variety.

Rooms
5.0
The room was extremely small for the amount paid, and there were noise issues with maintenance early in the morning.
Service
6.0
The service was unprofessional at times, but they did provide some good services.
Location
8.0
Dining
7.0
The dining experience had some delays, but the breakfast offered a good variety of options.
Facilities
5.0
Thomas
United Kingdom, January  2024
7.4/10

The hotel had a nice oceanfront room with a balcony for a beautiful view, but the rooms were old and needed updates. Be careful as they don't include a safe box, and you have to pay extra for it. You can hear noise from the corridors early in the morning due to poor insulation.

Rooms
7.0
The room was nice enough with an oceanfront view, but it needed updating. Be cautious about the safe box as it's an additional charge. Some noise from the corridors could be heard early in the morning due to poor insulation.
Service
8.0
The service was friendly, and they offer various amenities like room service, car hire, and housekeeping.
Location
8.0
The location was good, with multiple pool areas and close to some excursions. The best parts were the pools and access to nearby restaurants.
Dining
7.0
The dining was decent, but if you prefer faster service, consider eating at nearby restaurants. Limited options for individuals with food allergies.
Facilities
7.0
The hotel facilities offered are standard and include options like laundry and tours. Ensure to check dining options for specific preferences.
Joe
United States of America, December  2023
7.0/10

The hotel's name might be deceiving, but my stay was pleasant overall. The rooms had a great view, but I encountered some maintenance issues like a leaking sink and a broken shower faucet. The service had its highs and lows, with some staff being extremely friendly while others had a bad attitude. The location was superb, offering easy access to transportation options. The dining experience was okay, but there were some lapses like missing bacon. The facilities were generally good.

Rooms
7.0
The rooms were nice and had a great view, but I faced maintenance issues with a leaking sink and broken shower faucet.
Service
6.0
The staff had mixed behaviors, some extremely friendly while others had a bad attitude.
Location
8.0
The location was superb with easy access to transportation options.
Dining
6.0
The dining experience was okay, but there were some shortcomings like missing bacon.
Facilities
8.0
The facilities were generally good.
Grace
United Kingdom, September  2023
5.0/10

The hotel had a stunning location by the seafront with beautiful landscaping and wildlife. However, the lack of rules on guest behavior and no response to beach sargassum were drawbacks. The rooms had issues with old and non-functional furniture, and the night noise was disturbing.

Rooms
5.0
The room condition deteriorated after the third night with old, broken furniture and excessive noise at all hours.
Service
5.0
The service was unhelpful from the front desk to the restaurant staff, lacking attention to detail and customer needs.
Location
6.0
The location was picturesque with great pool and beach facilities but lacked enforcement on guest conduct and addressing beach sargassum.
Dining
5.0
Dining options were limited, and the service was inconsistent with issues on availability and seating.
Facilities
5.0
Eric
United Kingdom, August  2023
6.0/10

My stay at the hotel had its ups and downs. The rooms were comfortable with a nice ocean view, but there were some issues with mustiness and a larger balcony than requested. The staff was apathetic, but the location was perfect with beautiful landscaping. The dining could be improved, and the facilities had some mixed experiences.

Rooms
7.0
The room was comfortable with a nice ocean view, but there was a musty smell present. The balcony was larger than expected.
Service
5.0
The staff seemed apathetic and unresponsive, which was disappointing.
Location
8.0
The location was perfect with beautiful landscaping and good upkeep. However, there were no clear rules enforced, allowing guests to engage in inappropriate behavior.
Dining
6.0
The dining location was good, but there were mixed experiences with service in some restaurants.
Facilities
5.0
The facilities had some issues, including vomit in the pools and inappropriate guest behavior.
Steve
United Kingdom, August  2023
5.6/10

The hotel is located in a beautiful area with well-maintained pool and beach facilities. While the room had some issues with a broken sliding glass door, the overall stay for one night was decent. Just be prepared to spend extra on some services and keep in mind it's a bit far from the central area of Zona Hotelera.

Rooms
6.0
The room I stayed in, despite the small size and the mix-up with the beds, was still manageable for a one-night stay. The broken sliding glass door was a minor inconvenience.
Service
5.0
The service at the Havana Night Club was lacking as the staff seemed rude and inefficient, especially when it came to handling credit card payments. Some training would surely help improve the overall experience.
Location
7.0
The hotel's surroundings are stunning with beautiful landscaping, a nice pool, and beach area. However, it's on the pricier side for those looking to enjoy the party scene. Additionally, it's a bit far from the main zona hotelera, so keep that in mind.
Dining
5.0
The dining experience, particularly dealing with availability and long lines, left much to be desired. On the upside, the grilled seafood was a standout.
Facilities
6.0
The facilities overall were acceptable, though there were some unnecessary charges at reception that were a bit off-putting.
William
United States of America, May  2023
6.6/10

My stay at Oasis sens was a mixed experience. The rooms were very clean but had a musty smell, water leaks, and even cockroaches in the sink. They were also quite small for the price paid. The service varied from unhelpful and rude to devoted and correct, with some staff seeming unhappy. The location was excellent, right on the beach and close to the airport, but had some drawbacks like limited device connections for WiFi. The dining options were good overall, with a variety of food available, although staff reactions when asked for more were not always pleasant.

Rooms
5.0
The rooms were sandy, with water leaks, and even had cockroaches in the sink. They also smelled old and musty.
Service
6.0
The service was inconsistent, ranging from unhelpful and rude to devoted and correct.
Location
8.0
The location was excellent, right on the beach and close to the airport, but had limitations like the WiFi device policy.
Dining
7.0
The dining experience was enjoyable, with a variety of options available, but staff reactions were sometimes negative.
Facilities
7.0
The facilities were decent overall, but some issues with the rooms need improvement.
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Rooms and Guests2 Guests, 1 Room