The hotel offers amenities for your comfortable stay and unforgettable experiences
Paid Wi-Fi
USD 10 per day
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
Non-smoking rooms
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Water sports
Tennis court
Billiard tables
Yoga class
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Pedicure
Manicure
Body scrub
Treatment room
Body wraps
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Delfines
2.2
km
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
2.3
km
Museum
Parque Maya Cancun
670 m
BLVD Kukulkan KM 6.5
Extreme Games Cancun
890 m
CancunMexico
Avenida Kukulkan
3.0
km
Blvd. Kukulcan
Iberostar Cancun Golf Course
1.6
km
Blvd. Kukulcan
Dolphinaris Cancun
1.8
km
Night club
H Roof
1.8
km
Mall
Luxury Avenue
2.8
km
Museum
Museo Subacuatico de Arte
3.0
km
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
3.0
km
Beach
Playa Marlin
3.2
km
Blvd. Kukulcan 13
Marlin Beach
3.1
km
Benito Juárez
Laguna Nichupte
3.1
km
Aquarium
Interactive Aquarium
3.8
km
Museum
Cancun Wax Museum
3.9
km
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
4.0
km
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
4.0
km
Mall
La Madonna
3.8
km
Park
arte Garden
3.8
km
Av. Sur 8 9
Laguna del amor
4.4
km
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
4.9
km
Blvd. Kukulcan
Parque Ventura Cancun
4.9
km
Night club
Coco Bongo
6.8
km
Nearby
Museum
Mayan Museum of Cancun
560 m
Restaurants
Restaurante Italian Dos Lunas
80 m
Grand Oasis Palm Hotel
Captain's Cove
560 m
Blvd Kukulkan Km 16. 5
LA Vista
570 m
Blvd Kulkulcan L 48 Km In the Omni Hotel
Pancho & Willy's Cantina
550 m
KM 16 Kukulcan Blvd - at Captain's Cove
Bacoli Tratoria
750 m
Boulevard Kukulcan Km 17
Spices Restaurant
650 m
Boulevard Kukulcan Km. 17
Galeon Columbus
650 m
Blvd Kukulcan 16.6
Sunset Bar
650 m
Boulevard Kukulcan km 20 at Westin Resort & Spa
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
5.6/10
Guest rating
Rooms
5.3
Location
7.0
Service
5.1
Dining
5.9
Guest reviews
5.6/10
based on 9 reviews
3.5/5
based on 15766 reviews
6.2
6.2/10 based on 3221 reviews
#90 of 273 hotels in Cancun based on Tripadvisor
Kenneth
United Kingdom,
May
2024
5.0/10
My stay at the hotel had its ups and downs. The location was amazing with beautiful grounds, but the rooms didn't meet expectations due to maintenance issues. The service was lacking professionalism, and dining experiences were hit or miss. However, the facilities offered some enjoyable amenities.
Rooms
5.0
The rooms were unpleasant. There were maintenance issues like a leaking sink and a broken shower faucet.
Service
5.0
The service was subpar. Some staff members were friendly, but there were issues like broken ATMs and unprofessional behavior.
Location
7.0
The location was lovely with beautiful grounds, but being by a bus stop for better food was convenient.
Dining
5.0
The dining experience was mediocre. Limited food options and some inconsistencies were noticeable.
Facilities
6.0
The facilities offered mixed experiences but had a few enjoyable amenities.
Ron
United Kingdom,
April
2024
5.0/10
The hotel needs improvement overall, with rooms that smell old and musty, and ceiling leaks during rainy periods late at night. On the positive side, you can enter the hotel with a daily pass, and there are various service options available. The location lacks adequate lighting and can feel intimidating at night, also offering restrictive Wi-Fi access. Dining options are hit or miss, with long wait times, but some positive aspects like a nice cheese bar. The facilities could use some attention to detail.
Rooms
5.0
The rooms clearly need work, smelling old and musty, with persistent leaks in the ceiling during rainy nights.
Service
6.0
The possibility to enter the hotel with a daily pass and the range of service options were positive aspects, although service quality could be better.
Location
5.0
The location lacks proper lighting and can be intimidating at night, and the Wi-Fi access is limited, offering one device per room only.
Dining
5.0
Dining experiences can be subpar, with long wait times and some lack of knowledge about specific menu items.
Facilities
5.0
Facilities need more attention to detail to provide a better overall experience.
Charles
United States,
February
2024
6.0/10
My stay at the hotel had its ups and downs. The service was unprofessional at times, but they did have some good services available. The room was extremely small for the price paid, and there were issues with maintenance early in the morning. The dining options were hit or miss, with some delays in service, though the breakfast had a good variety.
Rooms
5.0
The room was extremely small for the amount paid, and there were noise issues with maintenance early in the morning.
Service
6.0
The service was unprofessional at times, but they did provide some good services.
Location
8.0
Dining
7.0
The dining experience had some delays, but the breakfast offered a good variety of options.
Facilities
5.0
Thomas
United Kingdom,
January
2024
7.4/10
The hotel had a nice oceanfront room with a balcony for a beautiful view, but the rooms were old and needed updates. Be careful as they don't include a safe box, and you have to pay extra for it. You can hear noise from the corridors early in the morning due to poor insulation.
Rooms
7.0
The room was nice enough with an oceanfront view, but it needed updating. Be cautious about the safe box as it's an additional charge. Some noise from the corridors could be heard early in the morning due to poor insulation.
Service
8.0
The service was friendly, and they offer various amenities like room service, car hire, and housekeeping.
Location
8.0
The location was good, with multiple pool areas and close to some excursions. The best parts were the pools and access to nearby restaurants.
Dining
7.0
The dining was decent, but if you prefer faster service, consider eating at nearby restaurants. Limited options for individuals with food allergies.
Facilities
7.0
The hotel facilities offered are standard and include options like laundry and tours. Ensure to check dining options for specific preferences.
Joe
United States,
December
2023
7.0/10
The hotel's name might be deceiving, but my stay was pleasant overall. The rooms had a great view, but I encountered some maintenance issues like a leaking sink and a broken shower faucet. The service had its highs and lows, with some staff being extremely friendly while others had a bad attitude. The location was superb, offering easy access to transportation options. The dining experience was okay, but there were some lapses like missing bacon. The facilities were generally good.
Rooms
7.0
The rooms were nice and had a great view, but I faced maintenance issues with a leaking sink and broken shower faucet.
Service
6.0
The staff had mixed behaviors, some extremely friendly while others had a bad attitude.
Location
8.0
The location was superb with easy access to transportation options.
Dining
6.0
The dining experience was okay, but there were some shortcomings like missing bacon.
Facilities
8.0
The facilities were generally good.
Grace
United Kingdom,
September
2023
5.0/10
The hotel had a stunning location by the seafront with beautiful landscaping and wildlife. However, the lack of rules on guest behavior and no response to beach sargassum were drawbacks. The rooms had issues with old and non-functional furniture, and the night noise was disturbing.
Rooms
5.0
The room condition deteriorated after the third night with old, broken furniture and excessive noise at all hours.
Service
5.0
The service was unhelpful from the front desk to the restaurant staff, lacking attention to detail and customer needs.
Location
6.0
The location was picturesque with great pool and beach facilities but lacked enforcement on guest conduct and addressing beach sargassum.
Dining
5.0
Dining options were limited, and the service was inconsistent with issues on availability and seating.
Facilities
5.0
Eric
United Kingdom,
August
2023
6.0/10
My stay at the hotel had its ups and downs. The rooms were comfortable with a nice ocean view, but there were some issues with mustiness and a larger balcony than requested. The staff was apathetic, but the location was perfect with beautiful landscaping. The dining could be improved, and the facilities had some mixed experiences.
Rooms
7.0
The room was comfortable with a nice ocean view, but there was a musty smell present. The balcony was larger than expected.
Service
5.0
The staff seemed apathetic and unresponsive, which was disappointing.
Location
8.0
The location was perfect with beautiful landscaping and good upkeep. However, there were no clear rules enforced, allowing guests to engage in inappropriate behavior.
Dining
6.0
The dining location was good, but there were mixed experiences with service in some restaurants.
Facilities
5.0
The facilities had some issues, including vomit in the pools and inappropriate guest behavior.
Steve
United Kingdom,
August
2023
5.6/10
The hotel is located in a beautiful area with well-maintained pool and beach facilities. While the room had some issues with a broken sliding glass door, the overall stay for one night was decent. Just be prepared to spend extra on some services and keep in mind it's a bit far from the central area of Zona Hotelera.
Rooms
6.0
The room I stayed in, despite the small size and the mix-up with the beds, was still manageable for a one-night stay. The broken sliding glass door was a minor inconvenience.
Service
5.0
The service at the Havana Night Club was lacking as the staff seemed rude and inefficient, especially when it came to handling credit card payments. Some training would surely help improve the overall experience.
Location
7.0
The hotel's surroundings are stunning with beautiful landscaping, a nice pool, and beach area. However, it's on the pricier side for those looking to enjoy the party scene. Additionally, it's a bit far from the main zona hotelera, so keep that in mind.
Dining
5.0
The dining experience, particularly dealing with availability and long lines, left much to be desired. On the upside, the grilled seafood was a standout.
Facilities
6.0
The facilities overall were acceptable, though there were some unnecessary charges at reception that were a bit off-putting.
William
United States,
May
2023
6.6/10
My stay at Oasis sens was a mixed experience. The rooms were very clean but had a musty smell, water leaks, and even cockroaches in the sink. They were also quite small for the price paid. The service varied from unhelpful and rude to devoted and correct, with some staff seeming unhappy. The location was excellent, right on the beach and close to the airport, but had some drawbacks like limited device connections for WiFi. The dining options were good overall, with a variety of food available, although staff reactions when asked for more were not always pleasant.
Rooms
5.0
The rooms were sandy, with water leaks, and even had cockroaches in the sink. They also smelled old and musty.
Service
6.0
The service was inconsistent, ranging from unhelpful and rude to devoted and correct.
Location
8.0
The location was excellent, right on the beach and close to the airport, but had limitations like the WiFi device policy.
Dining
7.0
The dining experience was enjoyable, with a variety of options available, but staff reactions were sometimes negative.
Facilities
7.0
The facilities were decent overall, but some issues with the rooms need improvement.